Legal

Terms & Conditions

Effective Date: June 7, 2026

Welcome to Julia Cantu ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, facial services, virtual consultations, and SMS/text-messaging program (collectively, the "Services"). By using the Services, booking a session, making a purchase, or opting in to text messages, you agree to these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase products, book services, or opt in to our SMS program.

2. Services & Products

Skincare products and facial sessions are offered for personal, cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition. Results vary by individual. Always patch-test new products and consult a licensed medical professional for skin concerns.

3. Bookings, Payments & Cancellations

Appointments must be confirmed in advance. Cancellations or rescheduling requests should be made at least 24 hours before your scheduled time. Late cancellations or no-shows may be subject to a fee. Product purchases are subject to our refund policy posted at checkout.

4. SMS / Text Messaging Program (A2P 10DLC)

By providing your mobile number and opting in (via web form, checkout, paper form, or by texting our keyword), you expressly consent to receive recurring automated marketing, transactional, and appointment-related text messages from Julia Cantu at the number provided. Consent is not a condition of purchase.

  • Message frequency varies.
  • Message & data rates may apply.
  • Reply HELP for help, or email hello@juliacantu.com.
  • Reply STOP at any time to unsubscribe. After replying STOP, you will receive one confirmation message and no further messages.
  • Carriers (including but not limited to AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.
  • We do not share, sell, or transfer your mobile number or SMS opt-in data with any third parties or affiliates for marketing purposes. See our Privacy Policy for details.

5. Advertising & Third-Party Platforms

We advertise on third-party platforms including Meta (Facebook and Instagram) and others. By interacting with our ads, forms, or pixels, you acknowledge those platforms may collect information subject to their own terms and privacy policies. Our use of such data is described in our Privacy Policy.

6. Intellectual Property

All content on this site — including text, images, logos, product formulations, and branding — is owned by Julia Cantu and protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Acceptable Use

You agree not to misuse the Services, attempt to gain unauthorized access, submit false information, or use the Services for any unlawful purpose.

8. Disclaimers & Limitation of Liability

The Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Julia Cantu shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

9. Changes to These Terms

We may update these Terms from time to time. The "Effective Date" above reflects the latest revision. Continued use of the Services after changes constitutes acceptance of the updated Terms.

10. Contact

Julia Cantu — hello@juliacantu.com